← Help & Guides

Member / Client Guide

Book and manage your training through your club’s web portal.

  1. 1.

    Use the sign-in or invitation details supplied by your club. Open the portal in a modern phone or computer browser.

  2. 2.

    Home shows your memberships and upcoming training where available. Book shows the classes and services your club offers.

  3. 3.

    Choose a session. FlexBook checks availability, membership and any required forms or payment before confirming it.

  4. 4.

    Open Bookings to review sessions and use the cancellation controls where the club’s rules permit.

  5. 5.

    Use Account to check your GBP booking wallet, redeem a gift voucher or manage memberships and forms. Wallet balances are in pounds and session credits are counted separately. Contact your club through Messages when enabled.

FlexBook product example for Member / Client Guide
Example product screen. Your club’s setup may differ.

Video walkthrough to follow. Use the written steps above for now.

Updated 2026-11-03